OUR PRIVACY POLICY AT A GLANCE
Who are we? We are ACTIV NATURA OUTDOOR, S.L. and we process your data as the person responsible for the Treatment. That means we take charge of how we use and protect your personal data..
What do we use your data for?? We use the data that you have provided us online or through any other means to respond to your questions and suggestions., provide you with the services or supply you with the requested products or purchase online.
Why do we have them? We are entitled to process your data for different reasons. When you fill out a form or send an email in which you ask us a question or suggestion, we have a legitimate interest in responding to it.. In case of purchase we must execute the contract you accept with us, Just as we have the legal obligation to issue an invoice in which your data is collected., when the service or purchase is carried out.
Who do we share your data with?? We will only share the data with those collaborating companies to respond to the requests received and provide our services or provide you with the products., banking entities and organizations required by law. In no case do we sell your data to third parties.
What rights do you have? You have the right to access, rectify or delete your personal data. You also have the right to object to our use of data that you have previously authorized us to use., to carry them and not to be subject to individualized automated decisions.
In the processing of your personal data, We apply the following principles to ensure the greatest protection for you:
- Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that we will inform you in advance with absolute transparency..
- Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it.. The minimum possible.
- Conservation period limitation principle: The data will be kept for no longer than necessary for the purposes of the processing., depending on the purpose, We will inform you of the corresponding conservation period; in the case of subscriptions, We will periodically review our lists and delete those records that have been inactive for a considerable period of time..
- Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed.. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users' data by third parties..
In this privacy policy you will find more detailed information about the use we make of our clients' personal data., suppliers and users, and in general of all the people who maintain contact with us, regardless of the medium they have used to communicate (online form, by phone or email, in person).
We like to be transparent about what we do with your personal data, that you understand the implications of the uses we carry out, or the rights you have in relation to your data. For this reason we keep our Privacy Policy updated, the Legal Notice and the Cookies Policy, information that you can consult on this same website.
If you have any questions or want more information about the privacy policy, you can continue reading the document..
WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?
The person responsible for processing your data is ACTIV NATURA OUTDOOR, S.L.:
Identity: ACTIVE OUTDOOR NATURE, S.L. – B62635719
Address: DE LA RIERA SN 08398 – Santa Susanna
Telephone: 683372554
e-mail: info@activnatura.com
ACTIVE OUTDOOR NATURE, S.L. informs the user that the data they provide us through browsing our website, the different data collection forms or sending emails, They will be treated by ACTIV NATURA OUTDOOR, S.L. and that said treatment is included in the Registry of Treatment Activities managed by ACTIV NATURA OUTDOOR, S.L. in accordance with the provisions of the GDPR.
WHAT IS YOUR PERSONAL DATA USED FOR??
At www.activnatura.com, We process data from both the users of our website, as well as third parties who maintain relationships with us. In order to make it easier for you to know the processing we carry out on your data, we have differentiated the purpose for which we use the data, the types of data and the basis of legitimacy depending on the category of people whose data we process.
Web users
What data do we collect from our website users??
Data of users who fill out any of the available forms: the personal data that ACTIV NATURA OUTDOOR, S.L. requests include: identifying data (name and surname, telephone, postal and electronic address) and data related to the application.
Data of users who browse our website: data provided by cookies and by Google Analytics.
For what purposes are we going to process your personal data?? When the user accepts our privacy policy, You authorize us to use the personal data provided to send you the information and provide you with the service you request through the various forms available on our website..
How do we obtain your data? Through the form that the web user completes for the purpose stated therein. The form is subject to acceptance of this privacy policy through the indicated box.
What is the legitimacy for the processing of your data?? The express consent of the user (article 6.1.a. GDPR) manifested by completing the different forms, marking of offers, ACTIV NATURA OUTDOOR activities and promotions, S.L. and the sector that may be of interest to you is what legitimizes the treatment by ACTIV NATURA OUTDOOR, S.L. The user can revoke the consent given at any time., although if you revoke your consent, This does not affect data processing carried out prior to the revocation of this.
Legitimate interest for the creation of browsing profiles and detecting preferences through the installation of cookies.
The execution of a contract or the adoption of pre-contractual measures when the client makes a request through the different forms available to the user on our website or requests information about the services provided by ACTIV NATURA OUTDOOR, S.L.
Customers
What data do we collect from our customers?
Data from clients who fill out any of the forms available at www.activnatura.com as well as in the physical establishment of ACTIV NATURA OUTDOOR, S.L.: identifying data (name and surname, telephone, postal and electronic address), data relating to the application, data obtained through our contracts and budgets.
Data from customers who make a purchase online or in person: identifying data (treatment, name, surnames, postal and electronic address, telephone, billing address) and transaction data (products purchased/services provided and means of payment, invoice the purchase ticket).
How do we obtain your data? If you are an online customer: through the form you fill out to request information, budget, order or to perfect the online purchase in our e-commerce; is subject to acceptance of this privacy policy through the indicated box. We obtain the browsing data from the different cookies that you accept when accessing www.activnatura.com for the first time.. If you are a face-to-face customer: through the customer registration form, acceptance of the budget presented and the signed contract.
For what purposes are we going to process your personal data?? Generate and manage the documentation associated with your requests and purchases; provide you with information about offers, products and services related to your purchase; process your reservation or purchase online through our platform.
What is the legitimacy for the processing of your data?? The execution of a pre-contract/contract to send you the information and carry out the proper management of the service provided or the product supplied, It is not possible to carry it out otherwise.. The user can revoke the consent given at any time..
Social media contacts
What data do we collect? Identification data on the social network: ACTIVE OUTDOOR NATURE, S.L. will not request data beyond what you have included in your user profile.
For what purposes are we going to process your personal data?? Answer and manage your queries, requests or requests; engage with you while you are part of our community of followers.
What is the legitimacy for the processing of your data?? The execution of a pre-contract/contract that links you with the corresponding social network and in accordance with its privacy policies: Facebook, Instagram, Twitter, LinkedIn, Pinterest, YouTube.
www.activnatura.com will endeavor at all times to establish appropriate mechanisms to obtain the User's consent for the installation of cookies that require it.. When a user accesses our website, a pop-up appears informing them of the existence of cookies and that if they continue browsing our page they give their consent for the installation of cookies.. Acceptance of the installation of cookies implies acceptance of the conservation of the IP address in the records of www.activnatura.com, along with the acceptance date, for a period of one year, in order to demonstrate the consent given. You can get more information in our Cookies Policy.
HOW LONG DO WE KEEP YOUR DATA?
Web users: The data processed based on consent will be maintained as long as they are relevant for the purpose for which they were collected and the consent is not revoked.. Treaties based on legitimate interest, the time linked to the one that motivated the collection, always ensuring adequate guarantees. Treaties based on the execution of a contract or pre-contractual measures, while the contractual relationship remains in force and the subsequent time required by legal obligation. The IP address obtained through cookies will have a retention period of one year.
Customers: The data processed based on consent will be maintained as long as they are relevant for the purpose for which they were collected and the consent is not revoked.. Treaties based on a contract or legal obligation will be maintained during the time in which the contractual relationship is in force and the subsequent time provided by law..
Social media contacts: will remain as long as the user and ACTIV NATURA OUTDOOR, S.L. maintain links on the social network. For rectification or restriction, It must be done by the user themselves through their profile configuration., taking into account the privacy policy of the social network itself.
Regardless of the legitimacy that protected the collection of the data, This may be treated for scientific research purposes., historical or statistical data, always implementing appropriate guarantees and respecting the rights and freedoms of the interested parties.
ADDITIONAL INFORMATION ABOUT DATA PROCESSING
Only those older than 14 years can provide data through our website and email. If you are under this age you must have the consent of your parents or legal guardians.. The User guarantees the authenticity and timeliness of all data communicated and declares that it is older than 14 years, being solely responsible for any false or inaccurate statements made. In the case of making a reservation for a service or purchase online, The interested party must be older than 18 years.
The personal data processed by ACTIV NATURA OUTDOOR, S.L. They can be mandatory or voluntary. Through web forms you will not be asked for data from special categories to guarantee your privacy. Fields marked with an asterisk (*) or with the word (requested) Our forms are mandatory to complete.; Refusal to supply them will mean the impossibility of providing the service or responding to your request..
In the event that you provide us with third party data, You declare that you have their consent and you undertake to transfer the information that we provide you in this clause., by taking out an ACTIV NATURE OUTDOOR, S.L. of any type of obligation.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
No data will be transferred to third parties except under legal obligation or in the event that it is necessary to respond to your request.. Among the recipients to whom your data may be communicated are: administrations and public organizations when required by tax regulations, labor, Social Security or any other applicable; companies in charge of data processing (fraud detection and prevention providers, technological services, customer services, advertising and marketing services, courier and transport service providers, etc.).
DO INTERNATIONAL DATA TRANSFERS OCCUR??
www.activnatura.com is hosted in Spain, country that is in the European Union, in the territory of the European Economic Area, for it, There will be no international transfers of the data provided by users on the website through the contact forms available to the user on the website..
International transfers of data may also occur through transfers/communications to third parties., for which ACTIV NATURA OUTDOOR, S.L. will use the tools provided in the articles 46 and 49 of the GDPR as a guarantee for those transfers made to countries that do not have an adequacy decision from the European Commission. By accepting this privacy policy you accept that an international data transfer may occur in accordance with the indicated guarantees..
We inform you that some services provided by and for ACTIV NATURA OUTDOOR, S.L. may involve the transfer of personal data to a non-EU third country, in services “cloud” offered by some of the leading international suppliers (for example, Google, Microsoft). ACTIVE OUTDOOR NATURE, S.L. under no circumstances does it sell its users' data to third parties.
WHAT RIGHTS DO YOU HAVE AND HOW CAN YOU EXERCISE THEM??
The user can exercise the following rights before ACTIV NATURA OUTDOOR, S.L.: access your personal data; rectify them when they are inaccurate or incomplete; request deletion or cancellation when they are no longer necessary; oppose your treatment; request limitation of treatment; request the portability of your data; prevent being subject to automated decisions; revoke the consents granted.
To exercise your rights, You must send a letter indicating the right you wish to exercise along with a document proving your identity., either by postal mail to ACTIV NATURA OUTDOOR, S.L. DE LA RIERA SN 08398 – Santa Susanna, or to email: info@activnatura.com.
ACTIVE OUTDOOR NATURE, S.L. will respond to the request within one month, extendable for another two months if necessary. In addition, interested parties have the right to complain to the Spanish Data Protection Agency (www.aepd.es) when they consider that their rights have been violated.
IS MY DATA SECURE??
ACTIVE OUTDOOR NATURE, S.L. has a current contract with the Hosting company CLOUDING VM (CLOUDI NEXTGEN SL) for hosting your website. It is a European company and has the latest systems in security measures.
ACTIVE OUTDOOR NATURE, S.L. guarantees the adoption of the appropriate measures to ensure the confidential treatment of your data and declares that it has implemented the corresponding security policies in accordance with the provisions of the RGPD.. All data provided through our platform is collected using a secure protocol (SSL certificate, encrypted connection).
LINKS TO OTHER WEBSITES
If you choose to leave our website through links to other websites that do not belong to our entity, ACTIVE OUTDOOR NATURE, S.L. will not be responsible for the privacy policies of said websites or the cookies that they may store on the user's computer..
Date: 15/07/2026 · Version: V.1.0
